![Ubisoft Support on X: "@Soriayk353 Hi there Soriayk, thanks for reaching out. We're sorry that you're unable to access your account due to 2-Step Verification being active. You can reach out to Ubisoft Support on X: "@Soriayk353 Hi there Soriayk, thanks for reaching out. We're sorry that you're unable to access your account due to 2-Step Verification being active. You can reach out to](https://pbs.twimg.com/media/FvthRW1XoD4Ud_F.jpg)
Ubisoft Support on X: "@Soriayk353 Hi there Soriayk, thanks for reaching out. We're sorry that you're unable to access your account due to 2-Step Verification being active. You can reach out to
Ubisoft Support - If you need to disable two-factor authentication on your Ubisoft account, this can be done with recovery codes or a valid verification code by following these steps! 👉 https://ubi.li/46yXI
![Improving the 'Recover Password' Functionality in Ubisoft's Uplay through UX Research | by Sharifli Elchin | UX Planet Improving the 'Recover Password' Functionality in Ubisoft's Uplay through UX Research | by Sharifli Elchin | UX Planet](https://miro.medium.com/v2/resize:fit:1400/1*ENerNSWYIDzl0WcTLbFKUA.png)
Improving the 'Recover Password' Functionality in Ubisoft's Uplay through UX Research | by Sharifli Elchin | UX Planet
![Anyone else finding the 'Trusted Device' function useless? Also, if you close the 2-Factor window without entering your code, Uplay/Ubisoft Connect discards your saved log-in data even if you had them on ' Anyone else finding the 'Trusted Device' function useless? Also, if you close the 2-Factor window without entering your code, Uplay/Ubisoft Connect discards your saved log-in data even if you had them on '](https://preview.redd.it/k0hisx16lij71.png?auto=webp&s=3a682afbf7c62380050c1e2b75eaae7a1b19f12e)